Frequently asked questions

Is my data safe?+

Yes. All your business data is encrypted in transit and stored securely on AWS servers in Singapore. We never sell, share, or use your data for advertising. You can export or delete your account at any time.

Do I need accounting knowledge to use Talkbooks?+

No. Talkbooks is built for people who don't speak accountant-ese. You just say what happened in plain language and Talkbooks handles the bookkeeping behind the scenes.

Does it work without internet?+

Talkbooks requires an internet connection — the AI processing happens on our servers. We're working on offline support for basic actions in a future update.

Can I cancel anytime?+

Yes. Subscriptions are managed through the Apple App Store or Google Play Store. You can cancel anytime in your device settings — you'll keep access until the end of your billing period.

What happens to my data if I downgrade or cancel?+

Your data stays. You'll always be able to view your transaction history. Some Pro features (inventory, orders, tax filing) become read-only on the free plan, but no data is deleted.

Does Talkbooks handle taxes?+

Talkbooks generates income statements, expense reports, and tax summaries that you can share with your accountant or use for self-filing. We support tax form generation for select countries, with more being added.

Can my staff use Talkbooks too?+

Yes. The Pro plan includes 2 team members per business entity. The Team plan offers unlimited members with role-based access (manager, staff, viewer) for multi-branch operations.

How is this different from QuickBooks or Xero?+

Talkbooks is mobile-first and conversational. Instead of forms and menus, you just talk. We're built for small businesses that find QuickBooks and Xero too complex and expensive. No setup, no learning curve — just talk.

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